OUR SERVICES
The COS impact starts here
Every hospitality business is different, which is why our support is tailored, practical and built to deliver results.
Explore our core service areas below or get in touch for a bespoke package designed around your business goals.
Strategic & Business Advisory
Clarity, confidence and commercially sound decisions.
We help business owners and directors take control with hands-on advice that leads to measurable outcomes.
Services include:
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Business health checks & audits
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Profitability & cost-reduction planning
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Budgeting, forecasting & cashflow
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Turnaround & growth strategy
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Expansion or exit support
Operational Excellence
Sharper systems, smoother service.
We identify inefficiencies and implement processes that save time, reduce waste and elevate guest experience.
Services include:
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Operational audits & SOP development
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Procurement & supplier reviews
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Inventory, waste & workflow optimisation
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Tech/tool recommendations
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Quality control systems
Sales & Revenue Growth
From bookings to bottom line.
We help you boost your sales performance and maximise every revenue opportunity.
Services include:
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Sales strategy & campaign support
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Menu engineering & profitability analysis
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Conversion optimisation
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Upselling/cross-selling frameworks
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Mystery shopper & guest journey reviews
People, Recruitment & Culture
Build a team that stays and performs.
From hiring to retention, we support the people side of your business so it works from the inside out.
Services include:
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Recruitment support & job role design
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Onboarding & team training plans
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Leadership mentoring for managers
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Culture & retention strategies
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Staff incentives & engagement programmes
Coaching & Mentoring
For owners, leaders and future managers.
You don’t have to do it alone. We offer supportive, confidential coaching that gives clarity and confidence to decision-makers.
Support includes:
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One-to-one business owner coaching
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Leadership development
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Confidence building for managers
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Work-life balance for operators
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Team coaching & workshops
Bespoke Projects & Specialist Support
One off projects? We've got you.
From opening a new venue to managing a crisis, we step in with expertise when you need it most.
Examples include:
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New launch consulting
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Rebranding or refurbishment support
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Kitchen designs
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Crisis or interim management
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Mystery guest programmes
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Event operations planning
CONTACT US